Terms of engagement

Quoting

Work is quoted as a fixed price after a discovery call, set out in a written proposal listing what's included, what isn't, and what I need from you. Quotes are valid for 30 days. Nothing starts until the proposal is signed and the deposit is received.

Payment

• 50% deposit to begin; balance on completion, before final handover.
• Projects over $10,000 may be split into milestones instead.
• Invoices are due within 7 days. Overdue invoices may attract a late fee, stated on the invoice.
• Monthly plans are billed in advance, with a stated minimum term and 30 days' notice to cancel after it.
• Prices are in AUD. GST is charged where applicable and shown separately.

Revisions and scope

Two rounds of revisions are included at each design stage. Anything beyond the agreed scope is quoted as a change order and approved in writing before work starts. This is what keeps a fixed price genuinely fixed.

Your responsibilities

Projects stall on content and approvals far more often than on build work. You agree to provide content, access and feedback within the timeframes in the proposal. If a project goes quiet for more than 30 days, it may be paused and any remaining balance invoiced; restarting may be rescheduled and re-quoted.

Ownership

• Domain, hosting, Google Business Profile, advertising and AI platform accounts are registered in your name, with access granted to me.
• Intellectual property in work produced transfers to you on receipt of final payment.
• I keep the right to reuse underlying methods, code patterns and know-how, which are not exclusive to any client.
• Third-party assets (fonts, images, plugins, platforms) remain under their own licences, which are listed at handover.

Showcasing the work

Unless you ask otherwise in writing, I may display the finished work and describe the results in a portfolio or case study. Nothing is published without you seeing and approving it first. Foundation-client projects include an explicit agreement to publish results — that is part of the reduced price and it's stated in the proposal.

What I don't promise

No guarantee is made about search rankings, traffic volume, lead volume or revenue. These depend on factors outside my control, including your market, pricing, competitors and how quickly you respond to enquiries. What I commit to is the agreed work, delivered to the agreed standard, with honest measurement of what it produced. Nothing here limits your rights under the Australian Consumer Law.

Third-party services

Projects rely on services such as hosting, telephony, calendar, CRM and AI platforms. Their availability, pricing and terms are theirs, not mine. Ongoing subscription costs are yours and are disclosed before we commit to any platform.

Liability

To the extent permitted by law, total liability for any claim is limited to the fees paid for the specific work giving rise to the claim. Neither party is liable for indirect or consequential loss. Nothing in these terms excludes any guarantee that cannot lawfully be excluded.

Ending an engagement

Either party may end a project in writing. You pay for work completed to that point; I hand over everything produced and all account access. No exit fees and no hostage-taking — you already own the accounts.

Governing law

These terms are governed by the laws of New South Wales, Australia, and both parties submit to the courts of that jurisdiction.

Questions

Ask before you sign, not after: p.kuldeepsinh05@gmail.com.